Privacy policy

General information This policy concerns the website www, operating at the url: feelbetter-therapy.com The service operator and the personal data administrator is: feelbetter-therapy.com internet The operator’s email contact address: contact@feelbetter-therapy.com The operator is the Administrator of your personal data regarding data voluntarily provided on the Website. The Service uses personal data for the following purposes:

Newsletter management
Handling inquiries via forms
Handling orders for goods – preparation, packaging, shipping
Fulfillment of ordered services
Handling relevant accounting documents
Debt collection
Presentation of offers or information
Fulfillment by the Administrator of legally binding obligations according to art. 6 sec. 1 lit. c) of the GDPR to the extent that specific regulations provide for it (e.g. accounting). The Service performs functions to obtain information about users and their behavior in the following way:
By voluntarily entered data in forms, which are entered into the Operator’s systems.
By storing cookie files (so-called “cookies”) on end devices.

Selected data protection methods used by the Operator Places of logging in and entering personal data are secured at the transmission layer (SSL certificate). This ensures that personal data and login data entered on the website are encrypted on the user’s computer and can only be read on the target server. User passwords are stored in hashed form. The hashing function works one-way – it is not possible to reverse its operation, which is currently the modern standard for storing user passwords.
Hosting The Service is hosted (technically maintained) on the operator’s servers: zenbox.pl The hosting company, in order to ensure technical reliability, maintains logs at the server level. The following may be subject to logging:

resources specified by the URL identifier (addresses of requested resources – pages, files),
time of sending the request,
time of sending the response,
name of the client station – identification carried out by the HTTP protocol,
information about errors that occurred during the execution of HTTP transactions,
URL address of the page previously visited by the user (referer link) – in case the transition to the Service took place via a reference,
information about the user’s browser,
IP address information,
diagnostic information related to the process of independently ordering services through registrars on the website,
information related to handling e-mail addressed to the Operator and sent by the Operator.

Your rights and additional information on the use of data In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to such groups of recipients:

persons authorized by us, employees and associates who need to have access to personal data in order to perform their duties,
hosting company,
companies handling mailings,
companies handling SMS communication,
companies with which the Administrator cooperates in the scope of its own marketing,
couriers,
insurers,
law firms and debt collectors,
banks,
payment operators,
public authorities. Your personal data processed by the Administrator are not kept for longer than is necessary to perform activities related to them specified by separate regulations (e.g. on accounting). With regard to marketing data, the data will not be processed for more than 3 years. You have the right to demand from the Administrator:
access to your personal data,
their rectification,
deletion,
restriction of processing,
and data portability. You have the right to object to the processing indicated in point 3.2 regarding the processing of personal data for the purposes of the legitimate interests pursued by the Administrator, including profiling, however, the right to object cannot be exercised if there are valid legitimate grounds for the processing, overriding your interests, rights and freedoms, in particular the establishment, investigation or defense of claims. You have the right to lodge a complaint with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw, against the actions of the Administrator. Providing personal data is voluntary, but necessary to use the Service. Actions may be taken against you involving automated decision-making, including profiling, in order to provide services under the concluded agreement and for the purpose of direct marketing by the Administrator. Personal data is not transferred to third countries within the meaning of the provisions on the protection of personal data. This means that we do not transfer them outside the European Union.

Information in forms The Service collects information provided voluntarily by the user, including personal data, if provided. The Service may save information about connection parameters (time stamp, IP address). In some cases, the Service may save information facilitating the linking of data in the form with the user’s e-mail address filling out the form. In this case, the user’s e-mail address appears inside the url of the page containing the form. Data provided in the form are processed for the purpose resulting from the function of a specific form, e.g. to carry out the process of handling a service request or commercial contact, service registration, etc. Each time the context and description of the form clearly inform what it is used for.
Administrator’s logs Information about user behavior on the website may be subject to logging. This data is used to administer the service.
Significant marketing techniques The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The Operator does not transfer any personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the end user’s device. In terms of information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the following tool: https://www.google.com/ads/preferences/ The Operator uses remarketing techniques, allowing to match advertising messages to the user’s behavior on the website, which may give the impression that the user’s personal data is being used to track them, however, in practice, no personal data is transferred from the Operator to advertising operators. The technological condition for such actions is the enabled support for cookie files. The Operator uses Facebook pixel. This technology causes the Facebook service (Facebook Inc. based in the USA) to be aware that a particular person registered there is using the Service. In this case, it is based on data for which it is the administrator, the Operator does not provide any additional personal data to the Facebook service. The service is based on the use of cookies on the end user’s device.
Information about cookie files The Service uses cookie files. Cookies (so-called “cookies”) are computer data, especially text files, which are stored in the end device of the Service User and are intended for using the Service’s websites. Cookies usually contain the name of the website they come from, the time of storing them on the end device, and a unique number. The entity placing cookie files on the end device of the Service User and obtaining access to them is the Service operator. Cookie files are used for the following purposes:

maintaining the user’s session on the Service (after logging in), thanks to which the user does not have to re-enter the login and password on every subpage of the Service;
achieving the goals set out above in the “Significant marketing techniques” section; Two basic types of cookie files are used within the Service: “session” (session cookies) and “permanent” (persistent cookies). “Session” cookies are temporary files that are stored on the user’s end device until logging out, leaving the website, or turning off the software (web browser). “Permanent” cookies are stored on the user’s end device for the time specified in the parameters of cookie files or until they are deleted by the user. The software for browsing websites (web browser) usually allows storing cookie files on the user’s end device by default. Service Users can change their cookie settings in this regard. Web browsers allow deleting cookie files. It is also possible to automatically block cookie files. Detailed information on this subject is contained in the help or documentation of the web browser. Limitations on the use of cookie files may affect some of the functionalities available on the Service’s websites. Cookie files placed on the end device of the Service User may also be used by cooperating with the Service operator entities, in particular, this applies to companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

Managing cookie files – how to express and withdraw consent in practice? If the user does not want to receive cookie files, they can change the browser settings. Please note that disabling the necessary cookie files for authentication processes, security, maintaining user preferences may hinder, and in extreme cases may prevent the use of www sites. To manage cookie settings, select the web browser you are using from the list below and follow the instructions:

Edge
Internet Explorer
Chrome
Safari
Firefox
Opera Mobile devices:
Android
Safari (iOS)
Windows Phone